Find the Perfect Plan for Your Success
Pick the edition that fits your business today – and scale as you grow. Our pricing is fair and straightforward, with no hidden fees or fine print. Each plan includes everything you need to sell online successfully.
PlentyONE comes with two major advantages that make your life easier from day one. As a fully cloud-based SaaS solution, we take care of infrastructure, updates, and maintenance – securely, reliably, and at no extra cost. That means more time for what really matters: your business. And no need to invest in servers, hosting, or technical operations on your end.
And because all sales channels are natively integrated and developed in-house, you won’t run into hidden costs, plugin issues, or support struggles here either. You get one system, one partner, and everything working smoothly together – just as it should.
Test your plan risk-free today or request a tailored pricing consultation for enterprise solutions.
Basics
- 5 users
- 1,000 SKUs
- 1 PlentyONE shop
- 1 external online shop
- 5 connected sales channels
- 1 warehouse (own fulfilment)
- 3 active feeds per day
Feature-Highligthts
- Flow automation – Automate key processes to streamline your business operations.
Basics
- 10 users
- 5,000 SKUs
- 1 PlentyONE shop
- 1 external online shop
- 10 connected sales channels
- 2 warehouses (own fulfilment)
- 3 active feeds per day
Feature-Highligthts
- Flow automation – Automate key processes to streamline your business operations.
- Expanded inventory management – Manage up to 2 warehouses and 5,000 SKUs for better stock control.
Basics
- 20 users
- 10,000 SKUs
- 1 PlentyONE shop
- 1 external online shop
- 15 connected sales channels
- 5 warehouses (own fulfilment)
- 5 active feeds per day
Feature-Highligthts
- REST API access – Seamlessly connect external systems with fast, reliable data exchange.
- Registered POS system – Enable omnichannel retail with integrated point-of-sale functionality.
Basics
- 500 users
- 150,000 SKUs
- 20 PlentyONE shops
- 10 external online shops
- 150 connected sales channels
- 50 warehouses (own fulfilment)
- 250 active feeds per day
Feature-Highligthts
- Dedicated Account Manager & Priority Support – Get personalised assistance and faster issue resolution.
- Eligibility for Managed Services & Priority Resource Handling – Leverage expert guidance and ensure high availability of system resources.
- Early Access to New Features & Exclusive Channels – Stay ahead of the competition with innovations before they roll out publicly.
Detailed Feature Overview
Explore a full breakdown of features in each PlentyONE edition. Feel free to compare. See exactly what’s included—from user limits and stock management to automation, integrations, and support. Whether you need a simple setup or a fully tailored enterprise solution, this table gives you a clear overview to help you choose the best edition for your business.
| Lite | Lite+ | Expand | Ultimate | |
|---|---|---|---|---|
Base Fee
Base FeeThe monthly base fee of your contract is a fixed amount per month, which depends on the plan selected (Lite, Lite+, Expand, Ultimate) and the level of included monthly revenue (GMV). The higher the inclusive turnover (GMV), the higher the base fee. |
from 59 € | from 99 € | from 149 € | on request |
Included Revenue (Revenue Packages)
Included Revenue (Revenue Packages)Each plan offers a choice of several revenue packages with a fixed monthly included revenue (GMV). If the monthly included revenue in the plan is exceeded, additional costs (so-called overage fee) are incurred according to the defined scale. The overage fee is calculated as a percentage of the additional revenue (GMV). Revenue (GMV) is calculated on a monthly basis and is net, excluding VAT, shipping costs and before returns.
|
up to 10.000 € - up to 200.000 € (max. package) | up to 10.000 € - up to 200.000 € (max. package) | up to 10.000 € - up to 200.000 € (max. package) | on request |
Number of Users
Number of UsersProvide system access to your employees with different roles and permissions. |
5 | 10 | 20 | 500 |
Client Accounts
Client AccountsRun multiple brands and operations in one system. Configure separate settings, warehouses, documents, shops and more. |
1 | 2 | 2 | 20 |
Customisable Interface
Customisable InterfaceAdjust the layout of core user interfaces and configure personal and shared views. |
| Lite | Lite+ | Expand | Ultimate | |
|---|---|---|---|---|
Attribute-based variations
Attribute-based variationsCreate child variations based on multiple attributes, such as colour and size, to inherit settings from a parent item. |
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Personalised items, sets, and bundles
Personalised items, sets, and bundlesAllow customers to order personalised products, e.g. with engravings or custom prints. Combine products and sell them as a single unit in bundles (e.g. beard care kit) or sets (e.g. football uniform). |
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Multilingual and channel-specific product content
Multilingual and channel-specific product contentMaintain item information in any number of languages and individualise information depending on the sales channel. |
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Media and asset management
Media and asset managementUpload your product pictures and control their availability for each sales channel. Provide further files, such as operating instructions, warranty declaration and technical data sheets. |
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Customisable Price Management
Custom price managementFlexibly define your sales prices for different channels and customer groups. Display recommended retail prices and promote your product with special offers. |
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Number of SKUs (variations count)
SKU countManage all of your item data in one place. Stock-keeping units (SKUs) are assigned per item variation. |
1,000 | 5,000 | 10,000 | 150,000 |
| Lite | Lite+ | Expand | Ultimate | |
|---|---|---|---|---|
Channel- and category-specific data mapping
Channel- and category-specific data mappingMap channel fields to data sources for each channel and category. The Channel-Maps-technology allows you to inherit channel-wide mappings to category-specific "catalogues". |
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Centralised account and listing management
Centralised account and listing managementCreate and manage your channel accounts, product and offer listings and monitor their current status. The Channel-Layer-technology combines high usability with increased performance. |
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Connected marketplaces & price search engines
Connected MarketplacesConnect to +150 marketplaces and price search engines to expand your reach and grow your business. |
5 | 10 | 15 | 150 |
| Lite | Lite+ | Expand | Ultimate | |
|---|---|---|---|---|
No-code editor incl. live preview
No-code editor incl. live previewDesign your storefront according to your ideas without any programming knowledge. Add sections, use pre-built modules and edit the content. The changes are immediately shown on the live preview. |
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Category, item, checkout and legal pages
Category, item, checkout and legal pagesProvide all major online store page types to create a great buying experience. |
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Number of integrated PlentyONE Shops
Number of integrated PlentyONE ShopsLeverage the fully integrated shop system running on state-of-the-art technology to build a custom, high-converting online store. |
1 | 1 | 1 | 20 |
Number of external Shop Integrations
Number of external Shop IntegrationsBuild and connect your online shop at Shopify, or elsewhere. |
1 | 1 | 1 | 10 |
| Lite | Lite+ | Expand | Ultimate | |
|---|---|---|---|---|
Mobile, ZVT-ready cash register system
Mobile, ZVT-ready cash register systemConnect the app to leading terminal providers and enjoy offline fallback for uninterrupted usage, even without active connection. |
- | - | ||
Click-and-collect
Click-and-collectAllow customers to shop online and pick orders up at your physical store. |
- | - | ||
Legal compliance
Legal complianceRely on free updates and IDW PS 880-certification, IDEA and DSFinV-K export readiness. |
- | - | ||
Registered cash registries
Registered cash registriesCentrally process orders at your physical store (point-of-sale) by managing cash registries. |
- | - | 1 | 15 |
| Lite | Lite+ | Expand | Ultimate | |
|---|---|---|---|---|
Order processing
Order processingManage, process, and automate sales orders, delivery orders, returns, warranties, credit notes, repairs across channels |
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Custom order statuses and accounts
Custom order statuses and accountsCustomise order statuses and automate transitions according to your operations. |
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Country-specific VAT settings
Country-specific VAT settingsDefine the VAT settings for each of your locations. |
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Payment processing
Payment processingIntegrate standard methods of payment, like cash purchase, cash on delivery, SEPA direct debit, prepayment, as well as international payment solutions and payment service providers, such as PayPal, mollie, Klarna, Payone and many more. Accept payments in over 30 different currencies and offer refunds via the original payment method. |
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Order shipping
Order shippingRegister parcels and print labels for over 20 (inter)national shipping and fulfilment providers, like DHL, dpd, Hermes, and GLS. |
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Shipping regions and profiles
Shipping regions and profilesDefine the countries and regions you want to ship to, and create shipping profiles with multiple shipping methods. |
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Document generation & storage
Document generation & storageGenerate documents, such as invoices, credit notes etc. and export tax data to common accounting solutions. 100% GoBD compliant and fully IDW PS 880 certified. |
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Documents (default templates)
Default TemplatesUse provided standard templates for order documents, such as invoice, delivery note or credit note. |
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Documents (customisable templates)
Customisable TemplatesBuild individual, on-brand document templates depending on specific requirements of marketplaces, payment methods, countries and more. |
- | 1 | 1 | 50 |
Template Import & Export
Template Import / ExportExtract document templates from one system and integrate them into another. |
- | - | - | |
E-Invoice
E-InvoiceUnlock the possibility to generate electronic invoices (X-Invoice or Factur-X-Basic). |
- | - | - | |
Taric management for VAT
Taric management for VATManage your data on the integrated tariff of the European Union for taxation purposes. |
- | - | - | |
Electronic Banking Internet Communication Standard (EBICS)
Electronic Banking Internet Communication Standard (EBICS)Establish a secure data exchange between your system and your banks. |
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Payment Assignments
Payment AssignmentsAutomatically match incoming payments to the corresponding order to seamlessly keep track of due amounts. |
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Subscription Management
Subscription ManagementAutomatically generate recurring orders to be shipped to your customers in selected intervals. |
- | - | - |
| Lite | Lite+ | Expand | Ultimate | |
|---|---|---|---|---|
Warehouse and storage location mapping
Multi-warehouse and storage location managementManage, plan and structure multiple warehouse locations, set dimensions and storage locations to realistically depict your locations in your system and build efficient processes. |
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Own Warehouses for Fulfilment
Own Warehouses for FulfilmentManage your order fulfilment from owned warehouse locations. |
1 | 2 | 5 | 50 |
Warehouses Managed by Marketplace
xxxxx |
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Warehouse App
Warehouse AppUse an app for mobile warehouse and inventory management. Run box picking operations, register, redistribute, and re-shelf items, and take inventory on a mobile device. |
- | - | - | |
Order picking
Order pickingPerform picking and packing operations, and optimise picking routes for maximum efficiency in your warehouse. |
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Automatic warehouse assignment and stock reservation
Automatic warehouse assignment and stock reservationBenefit from the automatic selection of the most suitable warehouse location for processing the order and avoid oversales through automatic stock reservation. |
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Batch & Serial Number Management
Batch & Serial Number ManagementEquip items with a best-before-date, and identifiers such as batch and serial numbers to track your items. |
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Purchase Order Management
Purchase Order ManagementKeep your items in stock by managing reorders from suppliers and distribute stock between your warehouses. Define static or dynamic reorder levels and quantity suggestions. |
- | - | - | |
Fulfilment by Amazon Integration
FBA inbound managementFulfilment by Amazon. Manage orders and shipments to supply Amazon FBA Fulfilment Centres with your products. |
- | - | - |
| Lite | Lite+ | Expand | Ultimate | |
|---|---|---|---|---|
Customer data management
Customer data managementStore customer information including billing and delivery addresses, fully GDPR-conform. |
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Customer classes, types and properties
Customer classes, types and propertiesCategorise your customers into different classes (Premium, wholeseller etc.) and types, like "Customer", "Supplier", or "Partner", and assign individual properties. |
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Accounts receivable
Accounts receivableRemain on top of outstanding payments and set up a multi-level dunning system to remind customers of overdue charges. |
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Email templates
Email templatesCreate templates in multiple languages, integrate ready-to-use text modules, widgets, and variables to customise emails according to your needs. |
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Messenger
MessengerStreamline customer service on the centralised messaging solution for communication across channels. Assign and categorise email threads, automate responses and use "whisper mode" for internal communication on open requests. |
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Vouchers
VouchersManage sales vouchers such as single-purpose and multi-purpose vouchers – from creation to redemption. |
- | - | - | |
Campaign Management
Campaign ManagementRun campaigns through promotional coupons codes and gift cards granting discounts in your online shop. |
- | - | - |
| Lite | Lite+ | Expand | Ultimate | |
|---|---|---|---|---|
Flow Automation Tool
Flow Automation ToolAutomate your e-commerce operations by configuring individual event-based, scheduled or manually triggered workflows. |
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Number of flow configurations
Number of flow configurationsAutomate your e-commerce operations by configuring individual event-based, scheduled or manually triggered workflows. |
10 | 15 | 20 | 500 |
Flow Import & Export
Flow Import & ExportExtract flow configurations from one system and import them into another. |
- | - | - | |
Drag-and-drop editor
Drag-and-drop editorLeverage our no-code interface, Flow Studio, to set triggers, conditions and actions for bespoke automations. |
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Workflow tracking
Workflow trackingMonitor the execution of workflows and view the changes made to corresponding data sets in Flow Tracker. |
| Lite | Lite+ | Expand | Ultimate | |
|---|---|---|---|---|
Active feeds per day
Active feeds per dayUse feeds to schedule the automatic transfer of your data. Note: Active feeds refer to the integration of your data – not to marketplace feeds, which update stock levels and prices at more frequently. |
3 | 3 | 5 | 250 |
Import
ImportFrom external sources, create and edit data in your system, such as items, orders, contacts and more. |
up to 5.000 updates per day | up to 5.000 updates per day | up to 15.000 updates per day | more than 50.000 updates per day |
Export
ExportExtract your data records to transmit them to other systems or manipulate them for reimport. |
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Public REST API
Public RESTSet up external calls to communicate with your system to send and retrieve data. |
- | - | up to 166.000 reading calls per day | more than 166.000 reading calls per day |
Plugins
PluginsUse a wide range of add-ons from our ecosystem to customise and expand your system. These range from payment and shipment providers to additional functionalities. |
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| Company SSO | - | - | - |
| Lite | Lite+ | Expand | Ultimate | |
|---|---|---|---|---|
Self-Service Access
Self-Service ResourcesHelp yourself with our manual, developer documentation, FAQs and video tutorials to quickly find answers in case you're feeling stuck. |
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Notification Centre
Notification CentreThe Notification Centre integrated in the backend automatically provides important information about your PlentyONE system. |
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AI-based chatbot
AI-based chatbotChat with our bot as the first point of contact for quick and concise support directly in the software backend. |
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Bug & Technical Issue Support
Bug & Technical Issue SupportReport errors in the system or technical incidents directly to our experts and receive quick support and solutions. |
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Service Level Agreements (Response Times)
Service Level Agreements (Response Times)Our Customer Success Engineers handle your enquiries to get them resolved seamlessly. Response and resolution times vary based on your pricing edition. |
basic | basic | basic | premium |
Onboarding & Launch Services
Onboarding & Launch ServicesPersonal and qualified consultation as well as individual system setup, tailored precisely to your requirements. |
- | - | - | |
Managed Services for Marketplaces & Price Portals
Managed Services for Marketplaces & Price PortalsWe manage your marketplaces, optimise your listings and improve channel-specific pricing strategies - taking both operational and digital processes into account. |
- | - | - | |
Managed Service for Digital Marketing & Retail Media
Managed Service for Digital Marketing & Retail MediaWe create tailor-made campaigns on Google, Microsoft, and Amazon – aligned with your strategy and budget, and supported by regular performance reports. |
- | - | - |
FAQs on PlentyONE’s Pricing & Editions
Find answers to frequently asked questions about PlentyONE’s pricing editions, covering key topics such as included features, contract terms, billing, flexible usage and support options. We keep things transparent and straightforward, so you can quickly find the information you need.
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Can I test PlentyONE?
Yes! We offer a free 30-day trial that you can book directly on our website. This allows you to explore PlentyONE’s features and see how it fits your business needs—without any commitment. Start your test today and experience the full potential of our platform.
For larger organisations with complex requirements, we provide a personal, more in-depth walkthrough of the system, aligning it with your specific needs from the start. If you’re a larger company and interested in such a demo, simply ask our e-commerce expert when booking a consultation with us.
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I'm not sure which PlentyONE edition is right for me. Where can I get advice?
If you're unsure which edition suits your business, we’re here to help! Our experts analyse your business structure and goals to recommend the most suitable pricing plan. Schedule a free consultation here and let us guide you to the best choice.
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How is the pricing of the PlentyONE editions made up?
Our price structure is simple and scalable. It is based on two components:
- Base fee: The monthly base price of your contract is a fixed amount per month that depends on the selected plan (Lite, Lite+, Expand, Ultimate) and the level of included monthly revenue (GMV). The higher the included revenue (GMV), the higher the base fee.
The basic functions of the respective edition are included. You therefore receive a comprehensive feature set without hidden individual costs.
- Overage fee: If the monthly inclusive revenue included in the plan is exceeded, additional costs (so-called overage fee) are incurred according to the defined scale. The overage fee is calculated as a percentage of the additional revenue. The revenue (GMV) is calculated on a monthly basis and is net, excluding VAT, shipping costs and before returns. -
I would like to switch to PlentyONE from my current solution. What do I have to do?
You are currently using another solution but thinking about switching to us? Moving to PlentyONE is straightforward and flexible – whether you prefer to handle it yourself or get professional assistance.
Self-Service: Our comprehensive step-by-step documentation guides you through every stage of the migration process—from data transfer to system setup. Additionally, our video tutorials and online guides offer practical insights and best practices to ensure a smooth transition.
Professional Support: If you’d rather leave it to the experts, you can book our onboarding and setup service or collaborate with one of our certified partner agencies. We handle the entire migration process, from data import to system configuration—so you can focus on your business.
Your choice: Self-service with plenty of guidance or hands-off with professional support. Either way, we make switching to PlentyONE as easy as possible.
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I have a complex system structure. Does PlentyONE also offer customised solutions?
Yes! PlentyONE allows you to configure and extend the system to fit your individual business needs, within the given technological framework. You can adjust settings, integrate plugins, and adapt specific processes to your workflow. However, the core system and core functionalities remain consistent for all customers.
Our editions vary in terms of customisation options and flexibility:
Lite, Lite+ and Expand Editions: These plans come with predefined functionalities and a more streamlined setup, allowing for basic adjustments but limited customisation. Ideal for businesses that need an out-of-the-box solution.
Ultimate Edition: This plan offers great flexibility, including advanced configurations and integration options. It is designed for businesses that need to customise their workflows or extend functionalities with plugins and third-party integrations.
In summary: While all editions offer some level of configuration, the extent of customisation increases with higher-tier plans. Choose an edition that matches your business complexity and needs.
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Am I flexible in the use of PlentyONE in terms of my order utilisation?
Yes! PlentyONE is designed to scale with your business. Our pricing is based on your monthly revenue (GMV), with different tiers offering increasing flexibility. If you exceed your inclusive GMV in a given month, additional orders will be billed separately at the overage rate specified in your edition.
To maintain cost efficiency, we recommend upgrading to a higher-tier plan if your order volume consistently exceeds your current package or if you experience significant seasonal fluctuations.
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Are there introductions and training sessions for getting started with PlentyONE?
Yes! We offer comprehensive self-service options to help you get started smoothly and independently—no external support required.
- User Documentation: Step-by-step guides with screenshots and links to features.
- Developer Documentation: Technical resources for integrating and extending PlentyONE.
- Video Tutorials: Practical, easy-to-follow guidance for onboarding.
- Guided Tours: Interactive tutorials appearing when you need them.
- Chatbot Support: Available 24/7 for quick answers.
- Service Desk (Ticket System): For complex inquiries and expert support.Additionally, if you prefer full-service setup and management, our enterprise edition Ultimate offers tailored onboarding and operational support to get you up and running quickly.
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What service and support options does PlentyONE offer to support me in my business?
We offer a range of support options that vary depending on your chosen plan. Whether you prefer self-service or full-service management, we have the right solution for you.
Self-Service Options - Available in all Editions (Lite, Lite+, Expand & Ultimate):
- User & Developer Documentation
- Video Tutorials
- Guided Tours & Chatbot Support
- Service Desk (Ticket System).Find more information about our Self-Service Options in the FAQ section titled 'Are there introductions and training sessions for getting started with PlentyONE?'
Tailored Support (Ultimate):
- Phone Support and Priority Ticket Handling
- Full-System Setup and Operational Management
- Managed Services to handle daily operations, pricing strategy, product data optimisation, and marketingWith PlentyONE, you can choose the level of support that matches your business needs.
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What are the contract durations and cancellation terms for PlentyONE?
The contract durations and cancellation terms for PlentyONE services are outlined in our General Terms and Conditions (AGB). For accurate and up-to-date information, please refer to the AGB documents directly on our website at plentyone.com
Please note that specific terms may vary depending on the services selected and individual agreements. Reviewing the applicable AGB document is essential to understand the exact contract durations and cancellation policies relevant to your services.
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How does billing work at PlentyONE?
Billing at PlentyONE is based on your chosen edition and monthly revenue (GMV). You will receive a monthly invoice that includes:
- Base Fee: Determined by your selected pricing edition (Lite, Lite+, Expand, Ultimate).
- Overage Fees: Applied if your inclusive GMV is exceeded in a given month.
- Additional Services: If you opt for Managed Services or custom integrations, these will be billed separately.Invoices are accessible through your account dashboard within your PlentyONE system, and detailed breakdowns are available for full cost transparency. Should you have questions about your invoice, our Support Team is ready to assist. Just create a ticket via our Service Desk.
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Is PlentyONE a full-fledged ERP system?
PlentyONE is an e-commerce ERP specifically designed for the needs of online and multichannel retail. Built on our proven platform, it combines essential ERP functions such as product data management, procurement, order management and inventory control, pricing, and automation with deep and seamless integrations into marketplaces, online shops, as well as payment and fulfilment services. This makes PlentyONE a powerful central hub for managing your entire digital commerce operation throughout the full value chain.
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Can I use PlentyONE as middleware?
PlentyONE is designed as an all-in-one commerce platform, but it can also function as middleware within a more complex system infrastructure. Its modular architecture and granular permission management enable seamless connections between various systems, facilitating data exchange and process automation. For example, it can be integrated with both a third-party ERP and your online sales channels to handle commerce-specific tasks like order processing, product syndication, and listing management. This allows for flexible integration scenarios based on your existing tech stack.
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Can I integrate third-party tools (e.g. my own ERP, CRM system, shipping providers, etc.)?
Absolutely. PlentyONE is designed to integrate seamlessly with a wide range of third-party tools and services. It offers numerous pre-built integrations for payment providers, fulfilment services, business intelligence tools, and other essential systems.
In addition, its REST API, plugin framework, and flexible import/export features allow you to connect custom or proprietary solutions — enabling you to adapt the platform to your specific business needs.